Trainings

Community Clinic Association of Los Angeles County

CCALAC’s central role is to help their members serve their patients in an efficient and cost-effective manner while providing quality care. The association strives to identify and address the collective needs of their members at the local, state and federal levels. CCALAC delivers a variety of member services including policy advocacy, education, and peer support. They connect clinics, share and leverage resources, increase organizational capacity, and raise a unified voice on behalf of clinics.

Outreach, Enrollment, & Retention Pee Network

A new forum for on-the-ground Outreach and Enrollment (OE) leads to share challenges and successes, best practices, tools and resources, as well as receive program and policy updates that impact outreach, enrollment and retention operations. This group provides an ongoing opportunity for OE leads to engage with their peers and colleagues in order to maximize the enrollment and retention of clinic patients in coverage programs.

January 17, 2018  I  Free  More Info: Outreach, Enrollment, & Retention

Motivational Interviewing: A 2-Part Series for Community Health

Motivational Interviewing (MI) is an evidence-based communication style, highly effective in strengthening patient engagement and motivation.  This 2-part interactive workshop provides participants with a foundation for building the practice of Motivational Interviewing, as well as more specific practice applying the skills to your particular setting. We will focus on learning which strategies yield the best results using demonstrations, videos, small group exercises, “real-plays” and role-plays to learn about the Motivational Interviewing spirit, skills, processes, and strategies.

Registration fee covers attendance for both sessions.

This program is Approved by the National Association of Social Workers (Approval # 886757883-4267) for 12 continuing education contact hours.

January 26, 2018  I  $250.00  I  More Info: Motivational Interviewing 

Customer Service in Community Health Centers

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when it is difficult.

Participants will:

  • Understand why we need excellent customer service
  • Discuss principles of good customer service and tips for improvement
  • Recognize what an excellent patient experience looks like
  • Realize the power of the patient-staff interaction
  • Learn strategies for working with difficult behaviors
  • Discuss options for clinic system improvements

February 8, 2018  I  $120.00  I  More Info: Customer Service in Community Health Centers

Outreach, Enrollment and Retention Peer Network

A new forum for on-the-ground Outreach and Enrollment (OE) leads to share challenges and successes, best practices, tools and resources, as well as receive program and policy updates that impact outreach, enrollment and retention operations. This group provides an ongoing opportunity for OE leads to engage with their peers and colleagues in order to maximize the enrollment and retention of clinic patients in coverage programs.

February 21, 2018  I  Free  I  More Info: Outreach, Enrollment, & Retention
March 21
, 2018  I  Free  I  More Info: Outreach, Enrollment, & Retention

Center for Non-Profit Management

CNM’s activities offer an integrated and comprehensive set of programs to strengthen the capacity of organizations to achieve their goals. These services combine training, 1:1 coaching, consulting and peer learning opportunities. Their team is committed to support personal and organizational development at every transition and growth stage an organization may experience.

Supervising for Success

This seminar is designed for new supervisors and those who have had no formal training in their role. Join us to sharpen your skills to better manage, communicate with, and motivate your staff. Walk away with new approaches for working with your team in your leadership role to best accomplish your goals.

Topics include:

  • Managing other people’s performance
  • Communicating effectively with your staff
  • Building teamwork and cooperation
  • Developing and motivating your team
  • Transitioning from being “one of the team members” to the person in charge

January 17, 2018  I  $195.00  I  More Info: Supervising for Success

Financial Literacy for the Non-Accountant

Learn about nonprofit accounting in this fear-free setting, including financial terminology, financial statements and budgets, internal controls, and the Form 990.

Be introduced to:

  • the world of nonprofit financial accounting
  • tools you need to get meaningful information from your financial management systems
  • terminology you need to know
  • establishing internal controls
  • reading financial statements and budgets
  • we’ll also touch upon the Form 990

January 18, 2018  I  $195.00  I  More Info: Financial Literacy for the Non-Accountant

Professional and Career Advancement

This course is for anyone interested in building their career – whether you’re looking for a new job, a new career, or you simply want to move up in your current organization.

Based on the model of Experiential Learning, by the end of this course, you will learn:

  • to define, articulate and market your transferable skills to clients and employers
  • to use critical thinking – and ACTION – to produce the results you want
  • techniques for networking efficiently and effectively

January 23, 2018  I  $125.00  I  More Info: Professional Career Advancement

Public Speaking: Presenting Your Cause

As nonprofit professionals and volunteers, we do important work and we need to be able to clearly communicate our work with others. Our potential audiences are many, including colleagues, clients, officials, volunteers, and the communities we work with. This hands-on course will allow you to practice, in a safe space. Learn to better communicate with others in-person, on the phone, in group settings, or one-on-one. If public speaking is something that brings you anxiety or you would like to practice and improve, then this class is for you.

Join us to:

  • Walk-through and try-on tried and true tips
  • Practice public speaking
  • Gain tips on melting those nerves and making genuine connections
  • Learn tools for preparing for speaking engagements
  • Discover ways to successfully communicate with others

January 23, 2018  I  $125.00  I  More Info: Public Speaking

Meet the Youth Funders

The Center for Nonprofit Management invites you to Meet the Funders and learn what they’re looking for in a winning proposal.

The morning will start with a panel discussion with the funders where they will share the latest best practices, as well as concrete steps and suggestions to increase your organization’s competitiveness. Then the funders will join attendees in small, rotating roundtable discussions, where you will have a chance to meet with them and get your questions answered.

Come ready to learn what’s coming around the bend for funding, strategies for successfully applying for grants, ways to build stronger relationships with funders, and get your questions answered, from the funders’ perspective.

January 26, 2018  I  $125.00  I  More Info: Meet the Youth Funders

Grantwriting Fundamentals

The Center for Nonprofit Management invites you to Meet the Funders and learn what they’re looking for in a winning proposal.

The morning will start with a panel discussion with the funders where they will share the latest best practices, as well as concrete steps and suggestions to increase your organization’s competitiveness. Then the funders will join attendees in small, rotating roundtable discussions, where you will have a chance to meet with them and get your questions answered.

Come ready to learn what’s coming around the bend for funding, strategies for successfully applying for grants, ways to build stronger relationships with funders, and get your questions answered, from the funders’ perspective.

January 26, 2018  I  $125.00  I  More Info: Grantwriting Fundamentals

Maternal and Child Health Access (MCHA)

Improves the health of low income women and families through advocacy, education, training and direct services.

We’ve Got You Covered” Core Training

This two-day training is designed for individuals who want to provide full-service outreach, enrollment and retention services for clients. All free or low cost health programs provided in LA County are included: Medi-Cal (including the newly eligible under the Medi-Cal expansion), Covered California, Healthy Kids, and Kaiser Permanente Child Health Plan, My Health LA and Los Angeles County resources for those that remain uninsured. Also included are Medicare, Managed Care, Cal MediConnect, immigrant issues and advocacy tips to help you and your clients navigate complicated systems.

January 25th & 26th, 2018  I  Free  I  More Info: We’ve Got You Covered

National Seminars Training (NST)

Helps individuals and organizations achieve greater success with live and online training. They are focused on meeting the employee training and development needs across every industry and profession

The Administrative Assistants Conference

Imagine spending time with other administrative professionals in positions just like yours – sharing stories and trading tips with people who’ve been there, done that, and really understand how demanding your job can be. Use this time out of the office to reenergize and refocus and gain a fresh perspective on your priorities, your goals, and your career. It’s an experience that you absolutely don’t want to miss.

January 24, 2018  I  $199.00 I  More Info: Business Grammar & Proofreading

SkillPath

Seminars develops and presents a wide variety of one and two-day public seminars on business management, personal growth and development and technical skill topics.

Excelling as a Manager or Supervisor

This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential—not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.

February 8, 2018  I  $99.00  I  More Info: Excelling as a Manager or Supervisor

Leadership & Management Skills for Women

Businesswomen’s Leadership Association, this intensive one-day workshop is designed to build on our inherent talents and strengths to help us become more effective, more confident and more successful.

In this results-focused program, you will learn …

  • Strategies for effective leadership at all levels — in every situation
  • Discipline and feedback skills for improving employee performance
  • Supervision techniques guaranteed to earn you cooperation and respect
  • Assertive communication techniques to ask for what you need directly and tactfully
  • How to sell your ideas in meetings and to the boss
  • Tools for handling confrontation and conflict with ease
  • Motivation strategies for bringing out the best in your employees
  • Lessons and insight from women in top leadership positions

March 5, 2018  I  $199.00  I  More Info: Leadership & Management Skills for Women

Communicating with Tact and Professionalism (2-Day)

Are you tired of being intimidated by high-pressure situations and difficult people? Learn how to handle touchy topics, problem people and sticky situations with finesse and skill in this two-day workshop. You’ll feel on top of challenging situations with new confidence in yourself and your abilities once you put this extensive collection of tips, secrets and skills to work.

March 14th & 15th, 2018  I  $299.00  I  More Info: Communicating with Tact & Professionalism

Management & Leadership Skills for the First-Time Supervisors & Managers

This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast — and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.

March 26th & 27th, 2018  I  $299.00  I  More Info: Management & Leadership

The Nonprofit Partnership

Has a direct and profound impact on our community by ensuring thousands of nonprofit professionals, board members and volunteers receive the tools and resources they need to be successful and make their organizations thrive.

Inspiring Effective Meetings

Have you ever sat through a poorly facilitated meeting? Or, led a meeting you wished would be more productive?

Effective meeting facilitation is both a science and an art that can be learned and fine-tuned.

Please join Mary Mackenzie for this half-day training and learn the skills, tools, and processes that make meetings effective and efficient. Specific topics covered will be:

  • 10 Simple Tools for Preparing and Leading Effective Meetings
  • Strategies for Creating Trust and Safety
  • Fine-tuning Your Group Requests to Support Meeting Efficiency and Flow
  • Balancing a Dual Focus on Accomplishing Tasks and Good Will with and Among Group Members

This training is ideal for managers, business owners, public officials, civic leaders, human resource professionals, mediators, and anyone seeking to gain advanced skills in meeting and group facilitation.

January 23, 2018  I  $120.00  I  More Info: Conflict Management

Creating an Inclusive Workplace: The “New School” Path to Excellence

In this dynamic and interactive session, come hear the startling in-depth reasons why leading inclusively is necessary, yet difficult!  You will learn the key characteristics of inclusive leaders and workplaces, explore one practical tool for effectively navigating human differences at work, conduct an assessment of your current organization and create an action plan for implementing “New School D&I” in your work life.

By the end of the session, participants will:

  • Understand the difference between “old school” and “new school” approaches to diversity in the workplace
  • Know the evidence for why “new school” diversity works and “old school” doesn’t
  • Understand the real reasons “doing diversity” right is difficult, but necessary to success
  • Identify the key characteristics of inclusive leaders and workplaces
  • Understand and apply key concepts of unconscious bias
  • Explore one practical tool for effectively navigating human differences at work
  • Complete an assessment of your organization’s strengths and opportunities around “New School” diversity and inclusiveness
  • Create an action plan for next steps

February 6, 2018  I  $120.00  I  More Info: Creating an Inclusive Workplace 

Continuing Medical Education

UCLA CME

The purpose of the Office of Continuing Medical Education, David Geffen School of Medicine at UCLA is to support the continuing education needs of the medical community by providing high-quality, evidence-based activities designed to narrow the professional practice gaps of its learners.

11th Annual UCLA Sleep Medicine Course

Physicians in all areas of medicine encounter patients who complain of disturbed sleep. The purpose of this course, the 11th in its series, is to provide clinicians with the knowledge needed to recognize and treat major sleep disorders likely to be encountered in their clinical practice.

The course emphasizes a practical based approach to sleep medicine across multiple specialties including primary care medicine, family practice, psychiatry, pediatrics, neurology, geriatrics and clinical psychology. The course will focus on the theories about why we sleep, review the major sleep disorders including chronic insomnia, excessive sleepiness and narcolepsy, parasomnias, and abnormal behaviors at night while highlighting the physiologic basis for sleep and wakefulness.

Attendees will acquire skills needed in the recognition, evaluation and management of the major sleep disorders they are likely to encounter during routine clinical practice. A major goal of the course is to provide practitioners with current updates regarding evaluation strategies and treatment recommendations. Each presentation of the primary sleep disorder will consist of discussion of etiology, pathophysiology, diagnostic strategies and pharmacological and behavioral treatment options.

Target Audience

This course will target clinicians and health care providers who regularly encounter patients with sleep complaints. The course is particularly useful to primary care physicians, internists, family physicians, psychiatrists, neurologists, psychologists, pediatricians, geriatricians, obstetricians and gynecologists, physician assistants, nurse practitioners and any other health care providers who are likely to encounter patients with sleep disturbances. Trainees in the primary care disciplines, family medicine, neurology, psychiatry and sleep medicine will also find the course helpful.

January 28, 2018  I  $150.00  I  More Info: Sleep Medicine Course